Thats, true, hard to understand that what you are saing.
I get that your gear is stuck on one of maps and when you log to your account and choosing your main gear you cant take off.
Are talking about Base in Akron? If yes sometimes "Take Off" button didn't worked on me also but you can use two blue teleports that are on Base and your gear will automatically take off from Akron Base. If I'm wrong please say your problem more detailed.